Visionable Global

CLINIC CONFIGURATOR

Requirement
We found through research, that the majority of Clinic/Practice Managers found it both stressful and inefficient creating custom Consultations for their various clinic types.

Ideation / Collaboration
I ran collaborative ideation sessions (using Miro) with the design, product, clinical safety and development teams; including some clinic/practice managers - where wireframes were created for validation. Once agreed, hi-fidelity screens were designed in Figma then presented in one of many regular 'Show&Tell' sessions. Team members would also leave comments in Figma.

Design
We gave Clinic/Practice Managers the ability to configure their own consultations or use a set of pre-determined configurations for:

1-1 / Small Groups Patient & Clinician inc. Family member, Interpretor, Friend etc.

Communal Moderator-led with interaction from Attendees - e.g. Webinar

Broadcast One-way with no interaction from Attendees - e.g. Virtual Wards

Rehab Moderator-led with some Attendee anonymity - e.g. AA meeting

We also gave them the ability to customise the Branding, Joining/Waiting, In-call and Leave Call experience (as per the supporting screen designs).

Process

Kick-off Sessions

Wireframes (Miro)

Hi-fidelity Prototypes

Usability Testing (usertesting.com)

Refinement

<   Vertex - Performance & Stats   |   Chorus - Multi-cover Insurance   >